Essential Communication Skills

Nexgenn Customer Care for Telephone Support Staff Overview This practical course provides students with the essential techniques they need to communicate successfully over the telephone. It will enable students to tune in to their callers' requirem View More Customer Care for Telephone Support Staff...	Nexgenn Customer Service Techniques Overview The most important relationship your company has is between its customers and employees. This practical two-day course provides students with a stimulating environment in which to develop an View More Customer Service Techniques...	Nexgenn Effective Communication Skills Overview Effective communication skills are vital in today’s fast-paced business environment. Whether we are communicating face to face, via email, on the telephone or in writing the goal is the sam View More Effective Communication Skills...	Nexgenn Negotiation, Persuasion & Influencing Skills Overview Negotiation, persuasion and influencing skills are vital in today’s fast-paced business environment. Whether we are communicating face to face, via email, on the telephone or in writing the View More Negotiation, Persuasion & Influencing Skills...
Nexgenn Presentation Skills Overview This practical two-day course provides managers with the essential skills required to deliver well-structured and professional presentations. Managers will learn how to communicate their me View More Presentation Skills...	Nexgenn Train the Trainer Overview This course provides a comprehensive practical introduction to training and presenting to groups. Objectives At the end of the course, students will be able to: List the key View More Train the Trainer...

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MCSE From Scratch, Business Strategies, MCSD From Scratch, HR Development, Sales & Marketing Training, Management Training, Essential Communication Skills, Microsoft .NET, Office 2007, Microsoft Security, SQL Server 2005, Windows NT4 Server, Windows Server 2003, View More Learning & Development...