Soft Skills

Before attending this course, students must have:

  • Must have a basic understanding of high availability concepts. For example, how clustering works at the operating system level (Windows clustering) and how network load balancing works.
  • Must have a basic familiarity with deriving business requirements. For example, gathering business requirements and understanding that business needs come from a variety of sources (direct personnel needs, regulatory, business operations requirements).
  • Must have a basic understanding of backup systems. For example, types of backups (disk to tape, disk to disk, Storage Area Networks (SAN) snapshot, imaging, etc.), backup rotation schemes, and offsite backup procedures.
  • Must already know how to use:
    • Microsoft Exchange Server 2007 Management tools
    • Exchange Best Practice Analyser (ExBPA)
    • WinNT backup (ntbackup.exe)
    • Microsoft Visio or Microsoft Office PowerPoint 2003 (to create infrastructure diagrams)
  • Must understand hardware concepts. For example, what Redundant Array of Independent Disks (RAID) is, what a Storage Area Network (SAN) is, processor options, memory requirements, how disk I/O functions and the limitations of disk I/O, and storage options for Exchange Server. The differences in addressable memory spaces between 32 and 64 bit Architectures.
  • Must have extensive detailed knowledge of Active Directory concepts and design principles. For example, site replication, integrated authentication, schema extension, Domain Name Systems (DNS), group and organisation unit structure and inheritance, etc.
  • Must have working experience with designing and implementing Active Directory Directory Services in Microsoft Windows Server™ 2003.
  • Must understand Exchange architecture. For example, the purpose of server roles, functions of specific server roles, how message routing and queuing works in Exchange, standard messaging protocols (Simple Mail Transfer Protocol [SMTP], Internet Message Access Protocol version 4rev1 [IMAP4], Post Office Protocol version 3 [POP3]), how Exchange replicates data stores, client access methods, etc.
  • Must have working experience with Exchange 2000 Server or Exchange Server 2003 and Exchange Server 2007. For example, must have installed, maintained, and supported a production Exchange environment.
  • Must already know how to use:
    • Exchange Server 2007 management tools
    • Exchange Best Practice Analyzer (ExBPA)
    • Microsoft Visio (to create infrastructure diagrams)
  • Must have familiarity and experience with a Windows Scripting or command line scripting
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Associate Microsoft Trainer

Associate with Nexgenn

As a Microsoft Certified Learning Partner we have a commitment to our customers to provide the highest level of training standards possible. To this end we continue to seek out talented individuals with a natural flair for communicating technical subject matter to a wide variety of audiences.

With customers both here in the UK and Europe, we deliver classess in native english covering a wide spectrum of products.

We are always looking to add to our existing portfolio of trainers. You must already have achieved your MCT qualification and have some commercial training delivery experience. Perhaps you may have already chosen a specialist subject to focus on such as Microsoft SharePoint Server, SQL Server, System Center, Exchange Server or generalise in Windows Server – We’d like to hear from you.

In the first instance please send us your CV to our Human Resources department. Please also include a link to your online transcript.

Need to know more about our associate program, give us a call on 0845 600 6061