Soft Skills

After completing this course, students will be able to:

  • Describe how Microsoft Dynamics CRM 2011 is extended and the core extensibility features
  • Use common methods to access system and custom entities, including the Security Model, business logic, xRM Framework and exceptions
  • Execute queries in the Microsoft Dynamics CRM database, including QueryAttribute, QueryByExpression, LINQ, FetchXM, filtered views and OData
  • Explain how the Organisation Service web service interacts with Microsoft Dynamics CRM metadata
  • Develop custom workflow activities for use within Microsoft Dynamics CRM that run code when configured workflow or dialog rules are created
  • Debug custom workflow activity code and use declarative workflows for On-premise deployments
  • Use Plug-ins to extend the functionality of events for any entity in Microsoft Dynamics CRM 2011
  • Understand the integration between Windows Azure with Microsoft Dynamics CRM 2011
  • Use the built-in features of the Microsoft Dynamics CRM application and understand how the Dynamics CRM application behaves when forms are loaded or saved, field data changed, tabs change state and when IFRAMES are uploaded
  • Add custom buttons, menu items and modifications to the navigation areas, including interaction with the Site Map and the Ribbon
  • Add custom web content (for example HTML, Images, Silverlight, JavaScript) to CRM forms
  • Use web resources to enable the storage of shared blocks of code or resources for reuse across the Microsoft Dynamics CRM web application
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module by Spiral

Associate Microsoft Trainer

Associate with Nexgenn

As a Microsoft Certified Learning Partner we have a commitment to our customers to provide the highest level of training standards possible. To this end we continue to seek out talented individuals with a natural flair for communicating technical subject matter to a wide variety of audiences.

With customers both here in the UK and Europe, we deliver classess in native english covering a wide spectrum of products.

We are always looking to add to our existing portfolio of trainers. You must already have achieved your MCT qualification and have some commercial training delivery experience. Perhaps you may have already chosen a specialist subject to focus on such as Microsoft SharePoint Server, SQL Server, System Center, Exchange Server or generalise in Windows Server – We’d like to hear from you.

In the first instance please send us your CV to our Human Resources department. Please also include a link to your online transcript.

Need to know more about our associate program, give us a call on 0845 600 6061