Microsoft Dynamics CRM

Overview

Microsoft Dynamics CRM is a Customer Relationship Management (CRM) Business Solution that drives sales productivity and marketing effectiveness through Social Insights, Business Intelligence and Campaign Management in the cloud, on-premises or with a hybrid combination.

Microsoft Dynamics CRM is a server-client application which, like Microsoft SharePoint, is primarily an Internet Information Services (IIS)-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a browser or by a thick client plug-in to Microsoft Outlook.

Dynamics CRM Online offers sophisticated customer relationship management software through a hosted cloud computing or on-premises model. It provides your staff with the tools to develop faster, more profitable sales and build stronger relationships with customers. Also, as it’s hosted in the cloud, there’s no additional in-house IT or admin hassle.

In a socially connected, always-on world, it has never been more important for companies to deliver differentiated and compelling customer experiences. Microsoft Dynamics CRM is helping companies do just that. With a reimagined user experience that is simple and intuitive, actionable intelligence at their fingertips and a pervasive connection to the people and resources they need.


Microsoft Dynamics CRM 2015 Courses

 Code Course Name Duration Price
MS55168 Customisation and Configuring in Microsoft Dynamics CRM 2015 3 Days £925.00
MS55169 Installing and Developing Microsoft Dynamics CRM 2015 2 Days £675.00

Microsoft Dynamics CRM 2013 Courses

 Code Course Name Duration Price
MS80539 Installation and Deployment in Microsoft Dynamics CRM 2013 2 Days £675.00
MS80542 Customisation and Configuration in Microsoft Dynamics CRM 2013 3 Days £925.00
MS80545 Customer Service in Microsoft Dynamics CRM 2013 1 Day £325.00
MS80546 Sales Management in Microsoft Dynamics CRM 2013 1 Day £325.00
ALL PRICES EXCLUDE VAT
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