Negotiation, Persuasion & Influencing Skills

Negotiation, persuasion and influencing skills are vital in today’s fast-paced business environment. Whether we are communicating face to face, via email, on the telephone or in writing the goal is the same – to reach a solution that is agreeable to all parties. This practical two-day course provides students with a stimulating and safe environment in which to develop their skills.

At the end of this course, students will be able to:

  • Identify when to use negotiation, persuasion or influencing techniques
  • Clarify and define the outcomes of their negotiation
  • Build rapport with others
  • Demonstrate effective verbal and non-verbal communication
  • Demonstrate improved listening skills
  • Give and receive feedback
  • Design win-win solutions

This course is designed for people who want to negotiate, persuade or influence effectively in a range of business situations.


No previous experience is required for this course.

All our public scheduled training courses offer delegates the following facilities which are all included at no extra cost: 

  • Mini Continental Breakfast, with a choice of Croissants, Pastries, Cereals, Juices, and of course Tea and Coffee
  • Buffet Lunch
  • A Selection of Soft Beverages are available throughout the Training Day
  • Full Course Manual (Official Curriculum Courseware for Technical Courses where Designated)
  • Course Exercise Files on CD\DVD or Online
  • Course Stationery Pack (Pen, Pencil and Paper)
  • Course Certificate (Vendor Accredited where Designated)
  • FREE Internet Access during your visit (Wi-Fi as Available)

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Course Details:

Duration: 2 Days
Delivery: Instructor led
Type: Course
Setting: Classroom
Language: English
Audience: General User
Exam: -
Level: -

Associate Microsoft Trainer

Associate with Nexgenn

As a Microsoft Certified Learning Partner we have a commitment to our customers to provide the highest level of training standards possible. To this end we continue to seek out talented individuals with a natural flair for communicating technical subject matter to a wide variety of audiences.

With customers both here in the UK and Europe, we deliver classess in native english covering a wide spectrum of products.

We are always looking to add to our existing portfolio of trainers. You must already have achieved your MCT qualification and have some commercial training delivery experience. Perhaps you may have already chosen a specialist subject to focus on such as Microsoft SharePoint Server, SQL Server, System Center, Exchange Server or generalise in Windows Server – We’d like to hear from you.

In the first instance please send us your CV to our Human Resources department. Please also include a link to your online transcript.

Need to know more about our associate program, give us a call on 0845 600 6061