Transform the way you provide and support your businesses I.T services with a dedicated managed support team from Nexgenn. Our Business Premium I.T Support pack provides the most comprehensive and cost effective cover available. You’ll receive a dedicated Service Team to look after your account, a personal Business Development Manager who will handle the day-to-day running of your account and develop a future proof I.T strategy with you ensuring you maximise all your I.T resources and get the best out of them. Available from 8 am your personal Business Development Manager will be available to deal with any I.T issues you may have.
Our Business Premium I.T Support package is truly a personal service. All our customers develop a great working relationship with their account managers and are never left feeling anything is too much to ask. From Desktops to Laptops, Printers to Scanners, Single Servers to Server Farms we can manage the lot!
Our Business Premium I.T Support package takes control of your IT environment providing as much or as little management as you decide. Our aim is to help you grow your business by taking advantage of some great I.T technology giving you a distinct competitive advantage. We supply technical and help desk support services to a wide cross section of the business community, companies with in-excess of 12 million pound turnovers. Supporting such companies requires very high standards and a dedicated team. Rest assured you are in good company.
Below is What's Included in the Professional Pack:
All the features of the Business Starter and Business Professional Pack:
Plus
Pricing tiers are on a per physical site basis, per month
Workstations | Business Starter Pack | Business Professional Pack | Business Premium Pack |
1 - 5 | £195 | - | - |
6 - 15 | £300 | £495 | £695 |
16 - 25 | - | £795 | £895 |
26 - 35 | - | £995 | £1095 |
35+ | - | POA | POA |
ALL PRICES EXCLUDE VAT
The term "Site visit(s)" is defined as per physical visit to the customer’s location with a maximum of 8 hours spent in any 24 hour period during business hours (9am -5pm). Site visits are not measured on a per incident basis. Additional site visits are charged based on your agreed level of support.
The term "Server(s)" are defined as any ONE of the following software examples:
Support is offered on the basis of the number of workstations to be supported. If during the life of the support contract the number of workstations to be supported increases and becomes greater than the original pricing tier, the client will automatically be switched to the next pricing tier that matches their environment, for the remainder of the contract.
For Example: An environment which has 21 workstations would fall into the pricing tier for 16-25 Workstations. If the client subsequently purchases an extra 5 workstations that need support, their pricing plan will automatically be switched to the 26-35 pricing tier. Tier mixing is not permitted on single sites.
ALL quotations are subject to a satisfactory site survey.