Housing 21

Housing 21 Awarded its IT training project to Nexgenn for three simple reasons. Our Flexibility, Unique Approach and Economical Pricing.

“The key reason Nexgenn were chosen for this project was because we felt that they listened to our needs and responded in a very personalised way to our requirements.”
(Charlotte Hinks - H21 Training Manager)

Background

Housing 21 is a charitable Housing Association for older people. They own and manage over 15,000 sheltered flats, grouped into Courts, across England with regional and area offices established to serve the area.

Their vision is to provide a 'Home for Life' to those older people who wish it, whether in their own home or in one of their many Courts throughout England in which, and from which, they provide key services.

“Housing 21 recently undertook a project to provide IT equipment, network connectivity and training to its 350 Court Managers. The aim was to improve the service to its Tenants by enabling more effective ways of working and improved communication for Court Managers.”
(Charlotte Hinks - H21 Training Manager)

Solution

Housing 21 engaged Nexgenn Consulting to provide the training on business applications, including word processing, email and access to central shared information through the Housing 21 network and bespoke database application.

“Our key requirement was for the trainers to be convincing in their knowledge and understanding of our bespoke systems so that the delegates felt as though they were being trained by someone who understood the environment (and systems) with which they were working, and were sympathetic to their needs.”
(Charlotte Hinks - H21 Training Manager)

The Courts, where the Court Managers live and work, were geographically spread throughout England and thus posed many challenges with regard to network connectivity, training logistics and support.

The rollout option selected by Housing 21 was to retain control of the project while outsourcing delivery of training, hardware delivery and installation. The project was driven by the training schedule since hardware delivery and installation had to occur within 7 days of the basic training.


Nexgenn is an IT Services company. We offer IT network installation & support services together with IT training services. Nexgenn is proud of the clients we have and work we do. Why not call us for a FREE no obligation assessment of your IT needs on 0845 600 6061.

 

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Associate Microsoft Trainer

Associate with Nexgenn

As a Microsoft Certified Learning Partner we have a commitment to our customers to provide the highest level of training standards possible. To this end we continue to seek out talented individuals with a natural flair for communicating technical subject matter to a wide variety of audiences.

With customers both here in the UK and Europe, we deliver classess in native english covering a wide spectrum of products.

We are always looking to add to our existing portfolio of trainers. You must already have achieved your MCT qualification and have some commercial training delivery experience. Perhaps you may have already chosen a specialist subject to focus on such as Microsoft SharePoint Server, SQL Server, System Center, Exchange Server or generalise in Windows Server – We’d like to hear from you.

In the first instance please send us your CV to our Human Resources department. Please also include a link to your online transcript.

Need to know more about our associate program, give us a call on 0845 600 6061